Please review our Return & Refund Policy, which applies to products sold by us :
Most items purchased on Bengalenstore.com are returnable within 7 days, except those that are explicitly identified as not returnable. You can review below policy for products listed on Bengalenstore.com. For the products that are returned by the customer, the refund is issued to the original payment method and the details for making such refund and the timelines are detailed in the refund policy below.
- Products are returnable within the 7 days if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on Bengalenstore.com.
Return will be processed only if:
- it is determined that the product was not damaged while in your possession;
- the product is not different from what was shipped to you;
- the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein).
- If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. Bengalen shall not be liable in any manner for any misuse or usage of such information.
- Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.
- Products marked as "non-returnable" on the product detail page cannot be returned.
- Additional information is not required to return an eligible order unless otherwise noted in the category specific policy.
- Products may be eligible for replacement only if exact same item in stock.
- If the replacement request is placed and does not have the exact same product in stock, we will provide a refund. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Note: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your replacement or refund after inspecting the item. If you've received a non-returnable product in a damaged/defective condition, you can contact us within 10 days from the delivery of the product.
If you are buying from outside India then you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you are buying in India then you will get free shipping for returning your item.
If you have any questions on how to return your item to us, contact us.
Email id : email@example.com
Whatsapp : +91 91 1695 1695
Postal Address :
BENGALEN ENTERPRISE INDIA,
75 S. C. Deb Street, P.O- Konnagar,
Dist- Hooghly, State: West Bengal,
Country: India, Pin Code: 712235